TERMS & CONDITIONS OF SERVICES

 

Last updated May 24, 2020

 

Definitions


The Client: The recipient of the service and name listed on the booking form
Makeup Artist: Ieva Genovesi Hair and Makeup Artist
The Agreement: The contract that exists between the client and Ieva Genovesi Hair and Makeup Artist for the agreed fee
The Fee: The amount payable by the client to the makeup artist for the agreed services
The Event: Relates in principle to the date whereby the event (i.e the wedding) takes place
The Party: Additional members of the bridal party

Securing your booking

 

  • The booking of the event is only reserved once the client has paid a non-refundable deposit to Ieva Genovesi Hair and Makeup Artist.

  • The deposit is £100 – this is required to secure the booking.

  • Payment for any trial shall be made on the day of the trial, or alternatively, in advance by bank transfer to Ieva Genovesi Hair and Makeup artist, which is non refundable.

  • Arranging a trial does not reserve the makeup artist’s services for the event.

  • Events on Friday, Saturday or Sunday are subject to a £350 on the day minimum spend, excluding travel costs.

 

Bridal trials
 

  • Trials take place in my studio based at 12 Copse way, Cambridge, CB2 8BJ.

  • Payment for the trial should be made on the day of the trial by cash or bank transfer, or ideally, in advance by bank transfer to Ieva Genovesi Hair and Makeup Artist.

  • Deposits are non-refundable, unless the bride decides not to continue with the booking no more then 2 days after the trial.

  • The client can cancel or reschedule a trial at any point, however a trial cancelled with less than 48 hours notice will be charged for at the agreed rate.

  • Unfortunately, I am not able to take trial bookings for Saturdays or Sundays from May to November - during this period weekends are exclusive to weddings.

  • Between the months of June to September there is a minimum person booking of 3. A surcharge will be payable if part of the booking is cancelled during this time of the year.

Payment

 

  • Payments can be made by cash or via bank transfer, cheques will not be accepted.

  • The non-refundable deposit of £100 paid by the client is taken off the final fee.

  • The trial is paid for on the day of the trial by cash or bank transfer, or ideally, in advance by bank transfer.

  • The fee is to be paid in full by the client one month (28 days) before the event.

  • Failure to pay the fee within the stated time may result in the event being cancelled by Ieva Genovesi Hair and Makeup Artist.

Discounted rates

 

  • 10% discount applicable on wedding bookings on weekends (Friday-Sunday) from November to February.

  • 15% discount applicable on wedding bookings on weekdays (Monday-Thursday) from November to February.


Responsibility of the Client

 

  • The client shall inform the makeup artist of any issues that may affect the use of any equipment or products. This includes but is not limited to sensitivities, allergies and medical conditions.

  • If the client or party requires a patch test for any products, this can be arranged before the event.

  • The makeup artist cannot be held liable for any losses or damage that is incurred due to the client’s failure to inform the artist of any known condition.

  • The makeup artist reserves the right to refuse service to the client or members the party for, but not limited to, abusive and threatening behaviour.


Cancellations

 

  • At any point the client can cancel the event by informing the Ieva Genovesi Hair and Makeup Artist in writing.

  • The makeup artist will be under no obligation to refund any money paid up until point of cancellation, however the client will not be liable for any further payments.

  • Notice of cancellation of any part or whole of a booking must be given to Ieva Genovesi Hair and Makeup Artist at least one month prior to the date of the booking. If less than one month’s notice is given, any outstanding balance payable in relation to that booking shall be required to be made in full.

  • In the unfortunate event of the client needing to cancel the booking, the following charges will apply (percentages are the proportion of the total booking cost):

        – 12 weeks before the wedding 30%
        – 8 weeks before the wedding 40%
        – 6 weeks before the wedding 50%
        – 4 weeks before the wedding 100%

 

  • Cancellations made 3 months or more prior of the reserved date will not incur cancellation fee.

  • Cancellations by the makeup artist due to circumstances including, but not limited to, problems rendering the performance of their obligations and where no other suitable alternative can be given will result in a refund to the client. No further compensation will be offered.

  • If the booking is directly affected by circumstances beyond the control of the makeup artist every possible endeavour to rectify such situations will be made, however no compensation will be offered on the makeup artist’s part. The client is strongly advised to take out wedding insurance to cover against such situations.


Exclusivity

 

  • Exclusivity is not guaranteed for the whole day of the event, therefore timings will be seriously considered when agreeing to any booking.

  • It is unlikely that there will be another event on the day; and any second event undertaken by the makeup artist will not affect the first event

  • An exclusivity fee can be arranged if preferred.


Travel & Parking

 

  • First 10 miles from Cambridge are free of charge, £0.50 per mile charge thereafter will incur. Once the location is confirmed you will be informed if any travel charges will apply.

  • Congestion and parking charges shall be covered by the client.

  • Please inform Ieva Genovesi Hair and Makeup Artist in advance if there is limited parking available at the event location. Due to the amount of heavy equipment required, should Ieva Genovesi Hair and Makeup Artist has not been made aware, makeup artist can not be held responsible for delays this might cause.

  • For destination weddings airport transfers both in the UK and abroad, flights and accommodation with breakfast should all be provided.